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Clinic staff collect cells by plucking hair from the side and back of the head in a simple non-invasive 20 minute procedure. Samples are then stored in the fridge for pick-up.
Acorn arranges courier pick up within 24 hours and is transported to our lab in temperature controlled environment.
Upon arrival at our lab, the collection is examined and a report confirming viability is sent to the patient.
Cells are separated into multiple vials and are frozen at a temperature below -190°C, stopping cell aging.
Clients are in control of their cells and can access them for any approved application. As a vial is retrieved for use, a portion of cultured cells will be refrozen to maintain stock.